Terms & Conditions
Welcome to Techgates! These general Terms & Conditions govern your use of our website www.techgates.lk and our telecommunication solutions, including IP PBX systems, call center solutions, subscription-based telecommunication services, IP Phones, and related services.
Terms and conditions may vary depending on the specific solution or service purchased. Customers should refer to the separate agreement signed at the time of purchase, which outlines the specific terms applicable to their solution or service. By using our website or purchasing our products and services, you agree to either of terms.
1. General Terms
- Our products and services are intended for lawful business use only.
- You agree not to use our services for fraudulent, illegal, or unauthorized activities.
- We reserve the right to suspend or terminate services if we detect misuse or policy violations.
2. Orders & Payments
- All purchases must be paid in full before delivery unless otherwise agreed in writing.
- Prices are subject to change without prior notice.
- Subscription-based services are billed according to the agreed plan and must be paid on time to avoid service interruptions.
3. Refund & Cancellation
Our Refund Policy applies to all purchases. Please review it here.
Subscription services may be canceled, but fees already paid are non-refundable unless stated otherwise in a signed agreement.
4. Intellectual Property
All software, content, and branding provided by Techgates remain our intellectual property.
You may not modify, copy, distribute, or resell our solutions without prior written permission.
5. Liability & Disclaimer
Techgates is not responsible for any data loss, security breaches, or indirect damages resulting from the use of our services.
6. Solution-Specific Terms & Agreements
Terms and conditions may vary depending on the specific solution or service purchased.
Customers should refer to the separate agreement signed at the time of purchase, which outlines the specific terms applicable to their solution.
7. Changes to Terms
Techgates reserves the right to update these terms at any time. Continued use of our services after changes means you accept the updated terms.
8. Contact Us
If you have any questions about these Terms & Conditions, contact us:
Email: support@techgates.lk
Phone: 0114813913